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Use this page for campus Wi-Fi, printing, Microsoft 365 and course-specific software problems.

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Wi-Fi first steps

1. Choose the current GCU student network shown in campus instructions.
2. Sign in with your GCU account only on an official GCU or Microsoft sign-in page.
3. When connected but nothing loads, turn Wi-Fi off and on, forget and rejoin the network, or restart the device.
4. Save the network name, error, device and time before contacting support.
5. Do not rely on an old network name or setup screenshot because campus Wi-Fi instructions can change.

Print at the GCU Library

The library is on the third and fourth floors of the Student Union, Building 29. GCU identifies multiple student computers, printers and wireless printing in the library.

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For the most reliable result, save the document as a PDF and keep a copy in OneDrive, Outlook, a USB drive or another place you can open from a campus computer.

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Most reliable method — use a library computer

1. Save or download the document as a PDF.
2. Go to a library computer and sign in with your GCU account when prompted.
3. Open the PDF from OneDrive, Outlook, a USB drive or the download folder.
4. Select Print and choose the nearby library or student printer shown on the computer.
5. Check the preview: pages, copies, color, single- or double-sided, and orientation.
6. Submit the job.
7. When a printer or release screen asks, sign in and select the job.
8. Collect every page before leaving.

Print from your own laptop or phone