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Student Advising Services — Building 18 · B:3. Start with your Student Services Counselor for scheduling, degree-plan, registration, account, aid and hold questions.
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Counselor routing: 855-GCU-LOPE · Use My Counselors in the Student Portal when available.
| Question or problem | Start here |
|---|---|
| Assignment, attendance, course content, grade or makeup work | Professor |
| Tutoring, writing, math, science, anatomy or study support | ACE Centers and academic support |
| Research, sources, databases or citations | GCU Library / Ask-A-Librarian |
| Schedule, registration, degree plan, drop, withdrawal or hold | Student Services Counselor |
| Balance, financial aid, scholarship, refund, payment plan or 529 issue | Money, Jobs & Contacts |
| Disability, chronic illness or temporary-condition accommodation | Student Disability Services |
Include your name, student ID when appropriate, course or account item, exact error or notice, deadline, screenshots and what you already tried. Ask for the next required action and request written confirmation when the answer affects a deadline, bill, aid or enrollment.
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Do not wait for a general reply when a syllabus, withdrawal, registration, payment or appeal deadline is approaching. Contact the named office and your counselor promptly.
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